Tony Sciarrotta

The discussion explores how transparency, accurate condition grading, product traceability, and clear communication help used and refurbished products retain their value while giving buyers confidence. Live selling and fast-moving auctions would be featured as new sales methods that can create consumer engagement, generate higher resale prices, and efficiently connect returned products with their next owners.

Explore how companies can acquire consistent product supply and maximize revenue across the entire secondary supply chain. This interactive masterclass will examine strategies for returns and trade-in programs, product recovery, disposition, marketplace sales, buyer development, and platform partnerships—helping manufacturers, distributors, and solution providers turn returned and excess inventory into scalable revenue opportunities.

Not all returns are treated equal.  If you think buying returns is the same as buying closeouts, this session could save you thousands. Returns come with hidden risks, unexpected opportunities, and enough surprises to make or break your margins. Learn from the experts on how to avoid the rookie mistakes, uncover hidden value, and turn "customer changed their mind" into serious profit.  Because sometimes one person's return is another person's best-selling product.

Reverse logistics has evolved from an operational necessity into one of retail's greatest strategic advantages. As returns, excess inventory, recommerce, and circular retail continue to reshape the industry, collaboration across the supply chain has never been more important. Join leaders from BJ's Wholesale Club, Liquidata, and RL Solutions Group as they discuss emerging trends, innovative recovery strategies, and why bringing the reverse logistics community together at ASD Market Week is helping define the future of retail.