Latest in: customer retention

brand strategy consumer trends customer retention
shopper choosing a healthy product while grocery shopping in a supermarket aisle

Wellness Shoppers Want Solutions, Not More Choices

Key Takeaways: Wellness shoppers buy by goal, not by category; outcome-led merchandising organized around sleep, gut health and…

September 24
customer retention customer service retail marketing
Happy customer receives shopping bags at checkout desk

Experiential Marketing That Brings In-Store Retail to Life

Key Takeaways: Experiential retail replaces passive exposure with demos, sampling and interactive activations that drive dwell time and…

September 24
B2B ecommerce brand values customer retention customer service inventory planning and management merchandising retail margins retail strategy

The Art & Science of Modern Retail Merchandising

I sat down with DeAnna McIntosh of Retail Evolved in order to discuss the lost art, and science,…

June 7

ASD MarketBrief
ASD MarketBrief
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