INSIGHTS

customer retention customer service retail marketing
Happy customer receives shopping bags at checkout desk

Experiential Marketing That Brings In-Store Retail to Life

Key Takeaways: Experiential retail replaces passive exposure with demos, sampling and interactive activations that drive dwell time and…

September 24
finances retail business retail strategy
Businesswoman calculating and reviewing financial reports with charts and data at an office desk

Financial Planning Tips for Retail Startups

Key Takeaways: Retail startup founders need six to 12 months of personal runway and a firm cap on…

September 24
shipping
Employees putting products in boxes

What’s Driving Up Costs for Heavy and Bulky Shipments?

Key Takeaways: Heavy and bulky shipments bill by dimensional weight (length x width x height ÷ 139), not…

September 24
artificial intelligence
woman using a smartphone, laptop to shop online

AI Shopping Agents Could Reshape Resale

Key Takeaways: AI shopping agents and agentic commerce are reshaping secondhand goods discovery, ranking resale listings by accuracy,…

September 18
inventory planning and management retail business
woman in inventory warehouse factory

How Better Inventory Control Supports Multi-Channel Retail

Key Takeaways: Multi-channel inventory accuracy requires one master record that syncs available-to-sell counts across all marketplaces, warehouses and…

September 18
customer service small retailers
young woman shopping in a bulk food store.

How Small Customer Experience Touches Drive Repeat Business

Key Takeaways: Small customer experience details, such as order confirmations, clean packaging and thank-you notes, build trust and…

September 17
retail store operations
woman checking inventory on a digital device

How Bulk Packaging Can Help Retailers Protect Margins

Key Takeaways: Bulk packaging cuts per-unit costs, but verify delivery fees, minimums and landed cost; track cost per…

September 17
brand strategy instagram product trends
Instagram app is seen in the App Store on the screen of an iPhone.

Can Instagram DMs Become Your Best Product Research Tool?

Key Takeaways: Use Instagram DMs as a powerful, low-cost tool for real-time product research and customer feedback. Leverage…

September 10
brand strategy branding marketing
Close-up of a shopper carrying colorful shopping bags outdoors.

What Is Retail Branding and Why Does It Matter?

Key Takeaways: Retail branding drives customer loyalty, boosts sales and ensures long-term growth by aligning with shopper needs…

September 10
ASD MarketBrief
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